Message

Affected Period

Status
Open

Category
Customer Service

Run type

Created
21/11/2019 15:31

Last Updated
21/11/2019 15:33

Dear Market Participant,

The SEMO Market Helpdesk will be unavailable from 14:00 on the 24th of December 2019 until 09:00 2nd of January 2020 with the exception of the 30th and 31st of December 2019. This includes info@sem-o.com and non-urgent phone lines.

Please see below the relevant contact details should you have a Limited Communication Failure Operational Issue:

The SEMO LCF Hotline is available 24/7 365 days a year for any emergency operational issues relating to Limited Communication Failures.

Phone: +44 (0) 28 90 707415

Email: LCF@sem-o.com

The last 9:30am Participant Call will be on the 23rd December 2019 and they will recommence on the 6th of January 2020.

Kind regards,

SEMO Front Office