Message

Affected Period

Status
Closed

Category
Customer Service

Run type
N/A

Created
08/02/2019 15:33

Last Updated
11/02/2019 16:41

Update 11/02/2019 16:40

Dear Market Participant,

For all affected Participants contacted, please be advised there is a delay with issuing the revised Settlement Documents for the billing period of January 20th to January 26th .

It is our expectation to issue the revised Settlement Documents to affected participants on Tuesday 12/02/2019.

The impact will be the changes to payment dates as below for all participants for the billing Period January 20th to January 26th :

Payments In:  Will now be due on Friday the 15th of February *if these have already been paid there is no action required.

Payments Out:  Will now be issued on Monday the 18th of February

Please contact info@sem-o.com if you need any further information, apologies for any inconvenience.

Kind regards,

SEMO Settlement Team                           

Original Message:

Dear Market Participant,

As you may be aware we have identified a defect in our settlement systems which resulted in a miscalculation of the difference payments for 24th January.

We are in the process of contacting all affected Participants.  If you have not been contacted by SEMO via phone by 17:00 today, Friday the 8^th of February, you are not impacted.  The only impact will be the changes to payment dates as below:

Payments In:  Will now be due on Thursday the 14^th of February *if these have already been paid there is no action required.

Payments Out:  Will now be issued on Friday the 15^th of February

Please contact info@sem-o.com if you need any further information, apologies for any inconvenience.

 

Kind regards,

SEMO Settlement Team