Message

Affected Period

Status
Closed

Category
Settlements

Run type
Initial (Settlement)

Created
12/05/2020 16:45

Last Updated
05/06/2020 10:24

Update issued 05/06/2020 10:25

Dear Participants,

The FMOC fix has been successfully applied to production. The first MO invoice affected by this fix will be the Initial MO Invoice for May 2020, due out on Friday 12th June 2020.

Kind regards,

SEMO Settlements

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Update issued 04/06/2020 16:15

Dear Participants,

please note FMOC fix has passed testing and we hope to apply this to production environment tomorrow, Friday 05/06/2020. We will issue an update once the deployment is complete.

Kind regards,

SEMO Settlements

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Original message issued on 12/05/2020 16:45

Dear Participant,

Please note there is a display issue with the April 2020 MO Invoice issued today. This issue impacts the below invoice values within the invoice as per below;

1)      Net Amount: Only MO  (CVMO charge) is displayed

2)      FMOC Tax rate and Tax amount: Blank

Regardless of these display issues the invoiced amount is correct. Please see the steps below for validating of the invoiced amount.

The Grand Total amount calculated according to the below should be equal to the number you can see within your invoice.

Please let us know if you are unable to validate the amount issued within the MO Invoice.

 

Steps to validate the Invoiced Amount

1)      Net Amount: MO (CVMO) + FMOC (CMOAU + CMOAV)

2)      Tax Amount: MO Tax Amount + FMOC Tax Amount

• To calculate the FMOC Tax Amount please use the same tax rate as displayed for MO is your Invoice
  
• FMOC Tax Amount = (CMOAU + CMOAV) * Tax rate
  

3)      Preliminary Total: Net Amount + Tax amount

4)      Grand Total: Preliminary total + SRA (if applicable)

 

We are currently working with our vendor to determine the root cause of this issue, and will provide further updates on expected timelines to resolve this issue for future MO invoices.

Apologies for this inconvenience.

SEMO Settlements