SEMO Helpdesk Hours over Christmas Period
Affected Period
Status
Closed
Category
Customer Service
Run type
Created
25/11/2020 09:49
Last Updated
25/11/2020 09:52
Dear Market Participant,
The SEMO Market Helpdesk will be unavailable from 14:00 on 24th December 2020 up to 09:00 4th January 2021 with the exception of the 30th and 31st of December 2020. This includes info@sem-o.com and non-urgent phone lines.
Please see below the relevant contact details should you have a Limited Communication Failure Operational Issue:
The SEMO LCF Hotline is available 24/7 365 days a year for any emergency operational issues relating to Limited Communication Failures.
Phone: +44 (0) 28 90 707415
Email: LCF@sem-o.com
The last 9:30am Participant Call will be on the 17th December 2020 and they will recommence on the 7th of January 2021.
Kind regards,
SEMO Front Office