SEMO Helpdesk Hours over Christmas Period

Affected Period

Status
Closed

Category
Customer Service

Run type
N/A

Created
07/12/2022 13:18

Last Updated
07/12/2022 15:18

Message update 07/12/2022; 

Dear Market Participant, 

The SEMO Market Helpdesk will be unavailable from 17:00 on 23rd December 2022 up to 09:00 on 03rd January 2023 except for the 29th and 30th December 2022.  This includes info@sem-o.com and non-urgent phone lines.

Please see below the relevant contact details should you have a Limited Communication Failure Operational Issue:

  • The SEMO LCF Hotline is available 24/7 365 days a year for any emergency operational issues relating to Limited Communication Failures.
  • Phone: +44 (0) 28 90 707415
  • Email: LCF@sem-o.com
 

Kind regards,

SEMO Team